Best Heatmaps

published on 29 October 2024

Looking for the right heatmap tool? Here's a quick breakdown of the top options:

Top Picks at a Glance:

  • Best Overall: Hotjar (57.65% market share, 291,000+ customers)
  • Best Free Tool: Microsoft Clarity (unlimited traffic, no cost)
  • Best Budget Option: Lucky Orange (starts at $14/month)
  • Best Enterprise: Contentsquare (used by 30% of Fortune 100)
Tool Best For Starting Price Key Feature
Hotjar All-around use €32/month Unlimited heatmaps
CrazyEgg A/B testing $49/month Built-in testing tools
Mouseflow Session tracking $31/month 6 heatmap types
FullStory Enterprise Custom 8 heatmap types
Microsoft Clarity Free option Free No traffic limits
Lucky Orange Small business $14/month Real-time tracking
Contentsquare Large enterprise $10k+/month AI insights
VWO Testing focus $99/month Cross-device tracking

What These Tools Track:

  • Click/tap patterns
  • Scroll depth
  • Mouse movements
  • User attention
  • Error clicks
  • Rage clicks

Pick your tool based on:

  • Your monthly traffic
  • Budget constraints
  • Team size
  • Feature needs
  • Integration requirements

For most websites, Hotjar or Microsoft Clarity will handle basic heatmap needs. Larger sites should consider FullStory or Contentsquare for deeper analytics.

Hotjar

Hotjar

Hotjar leads the heatmap market with 291,000+ customers - that's 10x more than their next competitor, holding a 57.65% market share.

Plan Sessions Key Features Price
Free 35/day Unlimited heatmaps, Basic filtering €0
Plus 100/day Advanced filtering, Events API €32/month
Business 500+/day Integrations, Identify API €80/month
Scale 500+/day Funnels, Console tracking €171/month

The tool tracks three core user behaviors:

  • Clicks and taps
  • Mouse movement patterns
  • How far users scroll

Their Engagement Zones feature shows all three behaviors in one view. No more switching between different maps to spot patterns.

What sets Hotjar apart:

  • Track ALL pages with one code snippet
  • Filter data by device type
  • Connect with Google Analytics
  • 115+ integrations (Business plan and up)

Here's what REAL users say about Hotjar:

Materials Market's CEO boosted revenue by £10,000+ yearly. How? Their scroll map showed mobile users missed the main CTA. Moving it up fixed the problem - conversions jumped 1.1%.

"We use Hotjar heatmaps in team meetings to spot UX problems fast" - Sara Parcero-Leites, Customer Knowledge Manager at Spotahome

At Techsmith, click maps showed users preferred clicking product images over buttons. The team made entire product sections clickable - a simple fix for better UX.

Power tip: Click anywhere on a heatmap to see related recordings. You'll know exactly WHY users do what they do.

Want to save money? Pay yearly for 20% off. Bundle Observe (heatmaps) with Ask (surveys) for another 20% discount.

2. CrazyEgg

CrazyEgg

CrazyEgg helps 130,000 websites track user behavior with "snapshots" (their name for heatmaps). Here's what they offer:

Plan Price/Year Features Limits
Basic $588 Heatmaps, A/B testing 50 snapshots, 500 recordings/month
Plus $1,188 Priority support, More snapshots 100 snapshots, 1000 recordings/month

The software tracks three main user actions:

  • Where users click (Clickmaps)
  • How they move their mouse (Hovermaps)
  • How far they scroll (Scrollmaps)

Getting started: Just add their JavaScript to your site's <head> tag. Then pick which pages and devices you want to track.

How it's different from Hotjar:

  • You set up each heatmap by hand (Hotjar does this for you)
  • Max 50 heatmaps (Hotjar has no limit)
  • Won't connect with Google Analytics
  • Old training videos (6+ years old)

But CrazyEgg has some GREAT features too. You can run A/B tests without touching code, and build pop-ups and sticky bars with their CTA tools.

Here's what users say:

"The heat mapping is super easy to set up and analyze. Gives us exactly the information we are looking for." - Angie D., Digital Marketing Manager

Want proof it works? WallMonkeys tested different messages and images using CrazyEgg's tools. Their revenue jumped 550%.

Save money: Start with the $588/year basic plan. It has everything you need - heatmaps and A/B testing included.

Two more success stories:

Pronto's scroll maps showed users hunting for contact info in the footer. They moved their CTA to the top of the page and got 24% more leads.

Couple (previously Pair) used heatmaps to spot a problem: navigation and social buttons were pulling attention from their main goal. Moving these buttons helped boost app downloads by 25%.

3. Mouseflow

Mouseflow

Mouseflow tracks how people use your website through 6 different heatmaps - that's double what most other tools offer. The company started in 2009 and has grown into a go-to choice for website behavior analysis.

Here's what each heatmap shows you:

Heatmap Type What It Shows
Click Where users tap or click
Move Mouse movement patterns
Scroll How far users scroll
Attention Time spent on page sections
Geo Visitor locations
Live Real-time user activity

Want to know what it costs? Here's the breakdown:

Plan Price/Month Features Storage
Free $0 500 recordings, 1 website 1 month
Starter $31 5,000 recordings, 1 website 3 months
Growth $109 15,000 recordings, 3 websites 6 months
Business $219 50,000 recordings, 5 websites 12 months
Pro $399 150,000 recordings, 10 websites 12 months

What Makes It Different?

  • Records EVERY session (no sampling)
  • Spots 7+ user friction points automatically
  • Handles dynamic content without issues
  • Comes with 100+ filters on all plans
  • Lets you save recordings
  • Includes point-and-click tagging

Getting started takes just 4 steps:

  1. Sign up
  2. Add the code to your site
  3. Choose your pages
  4. Watch the data roll in

The tool's Friction Score shows you exactly where users get stuck:

  • JavaScript errors
  • Form submission fails
  • Rage clicks
  • Dead clicks
  • U-turns (quick page exits)

It connects with 30+ platforms and meets top security standards. Users love it too - with 4.7/5 stars from 680 reviews.

Want to save money? Start free. You'll get all core features and 500 recordings monthly. Only upgrade when you need more.

4. FullStory

FullStory

FullStory packs 8 different heatmaps into one platform:

Heatmap Type Purpose
Click Maps Shows where users click or tap
Scroll Maps Displays scroll depth patterns
Mouse-tracking Tracks cursor movements
Eye-tracking Maps visual attention areas
Error Click Highlights failed interactions
Rage Click Shows frustrated rapid clicking
Dead Click Identifies non-responsive elements
AI-generated Provides AI-based insights

Here's what makes FullStory different: You can pause ANY session replay and see heatmap data for that exact moment. No extra setup. Just click and analyze.

Here's what it costs:

Plan Sessions/Month Key Features
Free 1,000 Basic analytics, session replays
Business 5,000 Advanced analytics, full features
Advanced Custom Premium tools + Business features
Enterprise Custom Custom solutions, dedicated support

Setting up takes 4 quick steps:

  1. Start your 14-day trial
  2. Drop the tracking code on your site
  3. Watch sessions and check heatmaps
  4. Use Page Insights while watching replays

"FullStory helps us spot user behavior patterns and find problems we didn't know existed." - Michelle Smith, Global Digital Analytics Manager, Fortive

What you get:

  • Records everything without manual tags
  • Keeps sensitive data private by default
  • Works on Android and iOS
  • Meets GDPR and SOC2 standards
  • Includes MFA and SSO

FullStory fits medium and large businesses best, especially if you run an e-commerce site or SaaS platform. Small businesses might pause at the price - Enterprise plans can hit $50K per year.

Pro tip: Mix heatmaps with session replays. You'll spot problems faster and know if your design changes actually work.

5. Microsoft Clarity

Microsoft Clarity

Microsoft Clarity offers a free plan with no traffic limits. Here's what you get:

Feature Type Details
Heatmap Types Click, Scroll, Area
Data Retention 30 days (recordings), 13 months (heatmaps)
Daily Limit 100,000 sessions per project
Page Views 100,000 per heatmap
Security GDPR & CCPA ready

Setting up is simple:

  1. Create account: Sign up for free
  2. Add project: Enter your site details
  3. Install code: Place tracking code in header
  4. Watch data: See results in 24-48 hours

The tool gives you three types of heatmaps:

Heatmap Purpose
Click Shows where users click (and miss)
Scroll Reveals scroll depth patterns
Area Maps clicks by page regions

You can view data by device type and run A/B tests by comparing heatmaps side-by-side.

"For a user experience analytics tool, I don't think you will find a better solution than what Microsoft has done with Clarity." - Scott Kivowitz, Chief Community Officer at Imagely

What Makes It Different:

  • Heatmaps load instantly
  • Shows heatmaps on live pages
  • Links with Google Analytics
  • Works on mobile apps
  • Supports 100,000+ sessions daily

Over 100,000 websites use Clarity, from small blogs to big companies.

Quick Tip: Get the Clarity Live Chrome extension to track lazy-loaded content in your heatmaps.

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6. Lucky Orange

Lucky Orange

Lucky Orange combines heatmaps with 9 behavior tracking tools. Here's what you get:

Feature Details
Heatmap Types Click, Scroll, Move
Data Storage 30-60 days (based on plan)
Page Views 500-300,000 per month
Security GDPR & CCPA ready
Extra Tools Session recording, live chat, surveys

Pick your plan:

Plan Monthly Cost Page Views
Free $0 500
Build $14 10,000
Grow $28 40,000
Expand $58 100,000
Scale $128 300,000

What makes Lucky Orange different? It's built for real-world use:

  • Heatmaps that work with dropdowns and popups
  • Team-specific dashboards
  • Smart live chat that responds to visitor behavior
  • Form tracking to spot where users quit
  • Conversion funnels to find where you lose sales

Getting started takes 4 steps:

  1. Pick a plan (free trial available)
  2. Add the tracking code
  3. Turn on your features
  4. Watch the data roll in

"The heat map, customer videos, and surveys helped us double our business in 2021." - Verified User, CRO Solutions

Works with:

  • Shopify
  • WordPress
  • HubSpot
  • Google Analytics

Over 400,000 websites use Lucky Orange. It's best for spotting user patterns, not fixing technical bugs.

Pro Tip: Add UTM parameters to see where your heatmap traffic comes from.

7. Contentsquare

Contentsquare

Contentsquare is an enterprise-level analytics platform that powers insights for major companies - including 30% of the Fortune Global 100. Here's what it does:

Feature Type Capabilities
Heatmap Analysis Click tracking, scroll depth, mouse movement
Journey Analysis Cross-session tracking, funnel analysis
Error Monitoring Real-time alerts, speed analysis
Extra Tools Form analysis, retention tracking, benchmarks

Starting at $10,000 per month, it's built for big companies that need deep analytics.

Tool Comparison Contentsquare Basic Heatmap Tools
Data Collection Web + mobile apps + offline Website only
Analysis Depth Full customer journey Single sessions
AI Features Smart alerts, automated insights Limited or none
Price Range Custom enterprise pricing $0-500/month

The platform spots problems through:

  • Heatmaps that show exactly where users click and scroll
  • AI alerts that flag weird patterns
  • Page speed and error tracking
  • User journey mapping across devices

Getting started involves:

  1. Custom setup based on your needs
  2. Connecting your tools (GA360, Adobe Analytics)
  3. Team training

"Contentsquare shows insights in a way everyone can understand. We make decisions faster and don't miss sales opportunities because the data is so clear." - Lisa Skowrup, Senior Manager, Site Experience at The North Face

Works with:

  • Google Analytics 360
  • Salesforce Sales Cloud
  • Adobe Analytics
  • Custom API integrations

Quick Tip: Want better insights? Use the URL criteria dropdown to look at groups of pages instead of single URLs.

Support options:

  • Live chat
  • Phone
  • Email
  • Knowledge base
  • Your own support rep (enterprise plans)

8. VWO

VWO

VWO's heatmap tool starts at $99/month as part of their testing platform. Here's what you get:

Feature Details
Heatmap Types Click tracking, scroll depth, mouse movement, error clicks, rage clicks
Data Collection Up to 100,000 clicks for test heatmaps, unlimited for standalone maps
Filtering Options Device type, browser, geography, new vs. returning visitors
Security Two-factor auth, multi-location data storage

The numbers speak for themselves. Here's what companies achieved with VWO:

Company Action Taken Result
IMB Bank Analyzed low-performing pages 36% conversion boost
Media Contour Used funnel analysis 15.63% conversion increase
Paltalk Studied heatmaps + recordings 57.32% ARPU uplift
BODYGUARDZ Evaluated scroll patterns 54% yearly revenue growth

"VWO is much cheaper than the paid version of Optimize. It's just as full-featured at a significantly lower price." - Ernie DeCoite, VP, Digital Marketing, Becker

The tool comes packed with:

  • Real-time data collection
  • Desktop, mobile, and tablet tracking
  • Team collaboration tools
  • Point-and-click visual editor

Under the hood:

  • Captures first 3 clicks per user
  • Tracks up to 32,767 pixels from page top
  • Samples visitor data
  • Works with password-protected pages

Quick tips for better results:

  • Add '?vwo_bo=1' to URLs for full-page heatmaps
  • Use Command+Shift+2 (Mac) or Control+Shift+2 (Windows) for bottom bar
  • Split reports by device type
  • Look at both standalone and test heatmaps

VWO plays nice with WordPress, Magento, and Shopify. It turns complex user behavior into clear visual data, helping teams spot and fix issues fast.

What Works and What Doesn't

Let's break down each heatmap tool based on what users actually say about them:

Tool Strong Points Limitations
Mouseflow • 6 heatmap types (click, scroll, movement, attention, live, geo)
• 100% traffic recording
• Form analytics
• Starting at $31/month
• Mobile version updates slowly
• Basic dashboard customization
• Limited element list reports
Hotjar • Click, scroll, and mouse movement maps
• Direct session recording access
• Survey builder with logic
• From $32/month
• Basic free plan
• No predictive analytics
• Limited data storage
Microsoft Clarity • Free forever
• Google Analytics integration
• Click maps and scroll maps
• Session recordings
• Limited filtering options
• Basic reporting features
• No premium features
VWO • Cross-device tracking
• Unlimited heatmaps
• Advanced segmentation
• From $198/month
• High starting price
• Complex interface
• Steep learning curve
Crazy Egg • Clean interface
• Multiple heatmap types
• Side-by-side comparison
• From $29/month
• No free plan
• Long load times
• Basic UI for replays
Lucky Orange • Real-time tracking
• Deep segmentation
• Dynamic heatmaps
• From $19/month
• Limited project management
• Basic reporting tools
• Small data storage
FullStory • Unlimited heatmap analysis
• Error click tracking
• Detailed user paths
• From $300/month
• High price point
• No scheduled heatmaps
• Complex setup

Here's what users think (based on ratings):

Tool Rating Reviews Platform
Mouseflow 4.6/5 500+ G2
Hotjar 4.7/5 500+ Capterra
Microsoft Clarity 4.5/5 N/A Capterra
VWO 8.8/10 195 TrustRadius
Crazy Egg 4.2/5 100+ G2
Contentsquare 8.8/10 79 TrustRadius

"VWO is much cheaper than the paid version of Optimize. It's just as full-featured at a significantly lower price." - Ernie DeCoite, VP, Digital Marketing, Becker

Here's what the data tells us:

  • Microsoft Clarity DOMINATES the free tool space
  • Hotjar and Mouseflow are the most user-friendly
  • Big companies pick FullStory and VWO
  • Small teams love Lucky Orange and Mouseflow

Pick your tool based on what you need:

If You Need Pick Why
Basic Free Tool Microsoft Clarity No cost, core features
Team Collaboration Hotjar Built-in sharing tools
Enterprise Features VWO Advanced testing options
Budget Option Lucky Orange Low starting price
All-in-One Solution Mouseflow Complete feature set
Simple Interface Crazy Egg Clean, clear design

Which Heatmap Tool Should You Pick?

Here's what you need to know about the top heatmap tools on the market:

Business Type Best Tool Why It Fits Monthly Cost
Small Business Lucky Orange Live tracking + core features $19
Startups Mouseflow Full feature set $31
Mid-size Companies Hotjar Team tools + surveys $39
Large Enterprise VWO Testing + analysis $198
Budget Option Microsoft Clarity Basic features Free
Dev Teams LogRocket Debug + tech data $69

Looking for something specific? Here's a breakdown:

Need This Use This Main Feature Price
Landing Pages Zoho Pagesense A/B testing From $14/month
Simple Analysis Plerdy Easy interface From $21/month
Live Data Lucky Orange Live tracking From $32/month
AI Features Zipy.ai AI insights From $39/month
Deep Data Heatmap.com Pro filters From $89/month

Let's break down your main options:

1. Free Option: Microsoft Clarity

What you get:

  • Click and scroll maps
  • Works with Google Analytics
  • Full data (no sampling)
  • Use on any number of sites

2. Best for Small Teams: Lucky Orange

What's included:

  • See visitors in real-time
  • Maps that update live
  • Built-in chat
  • Costs $19/month

3. Enterprise Pick: VWO

Key features:

  • Track across devices
  • No map limits
  • Split visitors into groups
  • Full testing tools

Here's what you get for your money:

Tool Monthly Sessions How Long Data Stays Cost Starts At
MouseStats 15,000 30 days $29
FullSession 5,000 90 days $39
Hotjar 100 daily 365 days $39
VWO No limits Your choice $198

"VWO costs less than Optimize's paid version but matches its features" - Ernie DeCoite, VP, Digital Marketing, Becker

Save Money By:

  • Starting with Microsoft Clarity (it's free)
  • Going annual (save 15-20%)
  • Matching your traffic needs
  • Using free trials first

FAQs

How to analyze heatmap data?

Here's what to look for in your heatmap data:

Key Question Analysis Focus Next Steps
Do users see important content? Scroll depth + attention patterns Move key content up if scroll rates are low
How do CTAs perform? Button click patterns Adjust CTA placement or design for low clicks
What confuses users? Clicks on non-clickable elements Make buttons more obvious or remove misleading elements
What grabs attention? Clicks in non-priority areas Cut elements that pull focus from main CTAs
How do devices differ? Desktop vs mobile behavior Fix specific device layout issues

Want accurate data? Wait until you hit 2,000+ visitors. And don't mix your analysis - look at desktop and mobile separately, and focus on one page type at a time.

But here's the thing: heatmaps are just ONE piece of the puzzle.

You'll need other tools too:

Tool What You'll Learn
Session recordings How people navigate your site
Analytics Hard data on user actions
A/B testing What changes actually work
User surveys Direct user feedback

By combining these tools, you'll understand both WHAT users do and WHY they do it.

Pro tip: Always compare your "before" and "after" data when making changes. That's how you'll know if your updates actually helped.

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