10 Free Website Analytics Tools for Small Businesses

published on 27 October 2024

Want to know how people use your website without spending money? Here are 10 free analytics tools that show you exactly what's happening on your site.

Quick Overview of Top Tools:

Tool Best For Key Feature Free Limit
Google Analytics Overall tracking Full traffic data Unlimited
Matomo Privacy focus Self-hosted option 50K hits
Microsoft Clarity User behavior Heatmaps & recordings Unlimited
Open Web Analytics Self-hosting Complete data control Unlimited
Hotjar UX research Visual behavior maps 2K views
Clicky Real-time data Live visitor tracking 3K daily views
Similarweb Market research Competitor analysis Limited data
Woopra Customer journeys User profiles 500K actions
CloudFlare Server stats No cookies needed Unlimited
Heap Auto-tracking All clicks captured 10K sessions

Which One Should You Pick?

If You Need Use This Why
Basic Stats Google Analytics Free forever, tracks everything
Privacy Matomo You control the data
User Behavior Microsoft Clarity Free heatmaps and recordings
Quick Setup Hotjar Install in 5 minutes

Setup Time:

  • Quick (5-10 mins): Clarity, Hotjar, Clicky
  • Medium (30 mins): Google Analytics, CloudFlare
  • Technical (1+ hours): Matomo, Open Web Analytics

Most tools offer free plans that work well for sites with under 10,000 monthly visitors. Start with Google Analytics - it's free, powerful, and used by over 50 million websites.

Google Analytics: The Basic Stats Tool

Google Analytics

Google Analytics dominates web analytics - 28.8 million websites use it (85.9% market share). Here's what makes it perfect for small businesses:

Feature What You Get
Traffic Sources Shows if people find you through search, social, or ads
User Behavior Tells you which pages attract and lose visitors
Device Data Breaks down mobile vs desktop traffic
Demographics Shows visitor locations and interests
Goals Measures form fills and sales

GA4 is Google's newest version. Here's what's different:

  • No IP address storage (better privacy)
  • Event tracking for clicks and sales
  • Sees how people switch between phones and computers
  • Uses AI to find patterns in your data

Want to start using GA4?

  1. Sign up for a free Google account
  2. Put the tracking code on your site
  3. Wait 15-30 minutes
  4. Turn on enhanced measurement

Start small: Focus on basic numbers first. Look at page views and time on site. Add more tracking as you get comfortable.

Basic Stats Advanced Features
Daily visitors Custom reports
Popular pages Event tracking
Traffic sources Audience segments
Time on site Conversion paths

Heads up: Still using Universal Analytics? Switch to GA4 now - the old version dies July 1, 2024.

GA4's event tracking shows EXACTLY how people use your site. You'll spot what works, what doesn't, and where to fix things to boost sales.

2. Matomo: Self-Hosted Analytics Option

Matomo

Matomo (formerly Piwik) puts you in charge of your website data. It's the 7th most popular analytics tool, running on 1.7% of all websites.

Feature Details
Data Storage Your own servers
Privacy Focus No cookies, GDPR-ready
Real-time Stats See visitors instantly
Auto-tracking Forms, downloads, eCommerce
Market Share 10% of top 10,000 websites

You can use Matomo in two ways:

Option Cost Best For
Self-hosted Free Tech teams
Cloud From $26/month Non-tech users

To run self-hosted Matomo, you'll need:

  • A Linux/Windows server
  • MySQL database
  • Regular updates
  • Tech know-how

"In libraries, we protect reader privacy. That's why Google Analytics doesn't fit our needs. After Snowden's revelations, we switched to Matomo. It's free, open source, and lets us keep data local." - Adam Chandler, Director at Cornell University

What you can track:

  • Where visitors come from
  • Search engines they use
  • Language settings
  • IP addresses
  • Heat maps
  • User sessions

Over 1.4 million websites in 190+ countries use Matomo. Small sites (under 10,000 monthly visits) do well with self-hosted because it needs less server power.

Traffic Monthly Cost
50,000 hits $23
100M hits $16,900
Self-hosted $0

Your data stays YOURS: Unlike Google Analytics, Matomo doesn't share your data with others. You pick where to store it and for how long.

3. Microsoft Clarity: Free Behavior Tracking

Microsoft Clarity

Microsoft Clarity shows you how people use your website through heatmaps and session recordings. It's used by over 3,000 organizations.

Feature Details
Daily Limit 100,000 sessions per project
Data Storage 30 days for recordings
Heatmap Storage 13 months
Views per Heatmap Up to 100,000 page views
Installation Time 5 minutes

The tool gives you three types of heatmaps:

Type Shows
Click Maps Where users click
Scroll Maps How far users read
Area Maps Which sections get attention

"For a user experience analytics tool, I don't think you will find a better solution than what Microsoft has done with Clarity." - Scott Kivowitz, Chief Community Officer at Imagely

Here's what you get:

  • See every mouse movement and click
  • Find "rage clicks" (when users get frustrated)
  • Spot clicks on broken elements
  • Track mobile app usage
  • Connect with Google Analytics

Privacy features:

  • Follows GDPR and CCPA rules
  • Hides sensitive information
  • Keeps data for 3 months
  • Doesn't support "Do Not Track"
Use Case What It Tracks
User Journey Complete session recording
Problem Areas Rage clicks
Content Impact How far users scroll
Mobile Usage Touch and tap patterns

Getting started takes 5 minutes:

  1. Sign up (it's free)
  2. Add the tracking code
  3. Set up through Google Tag Manager
  4. Watch the data come in
  5. Sort by country or device

You'll find problems like:

  • Dead links users try to click
  • Sections no one reads
  • Forms that frustrate users
  • Mobile display bugs

The best part? It's FREE. That makes it perfect for small businesses who need basic tracking without the big price tag of premium tools.

4. Open Web Analytics: Open-Source Tool

Open Web Analytics

Open Web Analytics (OWA) is a self-hosted analytics platform that puts YOU in control of your data. It works right away with WordPress and MediaWiki.

Feature Details
Installation Your own server
Data Storage Your database
Privacy GDPR & CCPA ready
Cost Free (+ server costs)
Tracking Options JavaScript, PHP, REST APIs

Here's what you can track:

Metric Type What You Get
Basic Stats Pages viewed, visitor count
User Actions Click patterns, form usage
Content Videos watched, files downloaded
E-commerce Sales paths, buyer actions
Custom Events Any user interaction

Your dashboard shows you:

  • Who's on your site RIGHT NOW
  • Which links people click
  • How many visitors buy
  • What content works best
  • The exact numbers YOU care about

The Facts About OWA

Metric Data
Market Share 0.00% of analytics tools
Active Users 8 tracked customers
Top Markets US, South Africa, Qatar

Getting Started

  1. Grab OWA from GitHub
  2. Put it on your server (PHP 5.3+, MySQL 4.1+)
  3. Drop the tracking code on your site
  4. Set up your first profile
  5. Watch the data roll in

Who needs this?

Business Type Why It Works
Small Blogs See your traffic numbers
Online Stores Track your sales
Multi-site Owners One screen for all sites
Data Privacy Fans Keep control of your info

OWA might not be Google Analytics, but it's perfect if you want to own your data without paying a dime (except for hosting).

5. Hotjar: Website Behavior Maps

Hotjar

Hotjar shows you exactly how people interact with your website. Their free plan gives you 1,050 monthly sessions to track user behavior.

Feature Type What You Get
Heatmaps Click tracking, scroll depth, mouse movements
Recordings Real user sessions, page-by-page activity
Privacy CCPA and EU-U.S. Privacy Shield certified
Integration Works with 1,000+ platforms

Here's what Hotjar's heatmaps tell you:

Map Type Shows You
Click Maps Where users click on your pages
Scroll Maps Which parts of pages users actually see
Move Maps How users move their cursor

The free plan packs a punch:

Item Limit
Daily Recordings 35 sessions
Heatmaps No limit
Setup Time 67% of users set up in under 10 minutes
Data Storage 365 days

Want proof it works? Taskworld spotted a problem in their sign-up form using Hotjar's heatmaps. After a 5-minute fix, their conversions jumped 40%.

Here's how small businesses use Hotjar:

Goal How Hotjar Helps
Fix Forms Spot where users abandon forms
Test New Designs See how design changes perform
Improve Navigation Find popular user paths
Boost Sales Identify checkout problems

What makes Hotjar stand out:

Benefit Description
No Guessing Watch real user behavior
Quick Fixes Find problems immediately
Clear Data See issues through visuals
Easy Setup One code snippet does it all

The free plan fits perfectly for:

  • Small websites
  • New online stores
  • Landing page tests
  • Basic user research

Pro tip: Start by adding heatmaps to your main pages and watch 10-15 user recordings. You'll spot patterns and problems fast.

6. Clicky: Real-Time Stats Tool

Clicky

Clicky shows you exactly who's on your site in real time. The free plan handles one website with up to 3,000 daily page views.

Here's what you get with Clicky:

Feature Details
Live Tracking Watch visitor activity and pages viewed in real time
Bot Detection Removes fake traffic automatically
Uptime Monitoring Checks from 7 locations worldwide
Privacy Mode Meets GDPR rules with anonymous visitor data

Your main dashboard shows:

Metric Type What You See
Today vs Yesterday Side-by-side traffic numbers
Popular Pages Top-performing content
Search Terms How people find your site
Outbound Links Sites your visitors click to

"I ditched Google Analytics 4+ years ago for Clicky. Never looked back." - LACRM Blog Author

Built-in tools for growth:

Tool Purpose
Spy View See live visitor paths
Heatmaps View click patterns
Goal Tracking Count conversions
Split Testing Test different pages

Big names using Clicky:

Free version includes:

Item Limit
Sites 1
Daily Page Views 3,000
Data Storage 30 days
Reports Basic stats

Pro tip: Turn on email alerts to catch traffic spikes and site issues fast.

Perfect for:

  • Small online stores
  • Service businesses
  • Personal blogs
  • Portfolio sites

Bonus: Clicky tracks visitors using ad-blockers (15% of users) through reverse proxy tracking - something most analytics tools miss.

7. Similarweb: Market Research Tool

Similarweb

Similarweb's free plan shows you where your competitors get their traffic and how they market themselves. The platform crunches 2TB of data every day from 200+ million devices across 190+ countries.

Here's what you get with the free version:

Feature Details
Daily Queries 15 free website lookups
Sites to Compare Up to 5 websites
Traffic Sources Search, Direct, Social, Email, Display
Data Range Past 6 months

The tool shows these core stats:

Metric Type What You Learn
Total Visits Monthly website traffic
Visit Duration Time spent on site
Pages/Visit Engagement level
Bounce Rate Exit percentage
Traffic Sources Top channels bringing visitors

Here's the thing: Similarweb works BEST for bigger websites. If a site gets less than 100,000 monthly visits, the numbers can be off by up to 94%.

The free plan includes:

Tool Purpose
Keyword Research Find search terms driving traffic
Traffic Analysis Track engagement trends
Competitor Data See marketing channels used
Audience Insights Learn visitor demographics

Major brands that use Similarweb:

  • Booking.com
  • Walmart
  • Adobe
  • DHL

"We are not a website analytics tool like Google Analytics or Adobe Analytics; we don't claim to have perfectly accurate individual website data." - Similarweb

Pro tip: Want better data? Use Similarweb WITH Google Analytics.

The tool helps you:

  • Find new ways to market your site
  • See what's working in your industry
  • Look at what competitors are doing
  • Connect with potential partners

Bottom line: While Similarweb updates its data often, the numbers might not match your internal analytics because of how they collect data.

8. Woopra: Customer Journey Tracking

Woopra

Woopra helps you see how people use your website - right as it happens. Their free plan lets you track 30,000 page views per month and keeps your data for 3 months.

Here's what you get with the free version:

Feature Details
Live Visitor Stats Geographic location, pages visited
Data Storage 3 months
Monthly Page Views 30,000
User Tracking Individual-level analysis
Chat Function Direct visitor communication

Want to know what's happening with your users? Woopra tracks these numbers:

Metric Type What You See
Full-Funnel First touch to purchase
Product Usage Feature adoption rates
Onboarding Sign-up completion rates
Subscription Growth patterns
Cohort Data User group behaviors

"Woopra made information immediately available for us to find answers to specific questions, map out the customer journey and acts as the baseline for our customer data." - Scott Smith, VP Sales, CloudApp

The tool works with your other software:

Integration Purpose
Salesforce Sales data sync
Databases Custom data import
SaaS Tools Third-party metrics
CMS Platforms Website integration

"Woopra's Journey Analytics platform offered a turnkey solution that enabled us to improve internal workflows and respond in real-time to clients' unique needs." - Andrew Karam, Co-Founder & VP Product, AppLovin

How it beats Google Analytics:

  • Shows data NOW (not hours later)
  • Tracks EACH user (not just groups)
  • Works as a desktop app
  • Comes with chat built-in

"Woopra enables our team to track the journeys of our customers and measure their lifetime value in real-time which might have taken weeks to build otherwise aggregating data into a report." - Teri Levy, Director of eCommerce, Lather

Heads up: Free users see ads and only get 3 months of data storage. Need more? Paid plans start at $4.95/month.

9. CloudFlare Analytics: Server-Side Stats

CloudFlare

CloudFlare Analytics tracks your website traffic without cookies or local storage. It's simple: you get key stats, your visitors keep their privacy.

Feature Details
Privacy Focus Zero cookies, zero tracking
Data Collection Server-side tracking only
Real-time Stats See traffic as it happens
Core Web Vitals Live speed measurements
Data Ownership Your data stays yours

Here's what you'll see in your dashboard:

Metric What You Get
Page Views How many people visit each page
Top Pages Which content pulls in traffic
Visitor Locations Where your traffic comes from
Traffic Sources What sends people to your site
Speed Stats How fast your pages load

"Website owners shouldn't have to choose between good analytics and user privacy." - Matthew Prince, CloudFlare CEO

Setting it up? You've got options:

Method How To Do It
Quick Setup Click a button in CloudFlare
Manual Install Copy-paste some code
WordPress Turn it on in Marketing Tools

The free version gives you:

Item What's Included
Website Count As many as you want
Traffic Amount No limits
Data History Live data only
Stats Package Basic numbers
Data Filters Main options only

"Most 'free' analytics tools make you trade privacy for data. We don't." - Jon Levine, CloudFlare Product Manager

What makes it different?

  • Counts visits without following users
  • Shows stats instantly
  • Keeps you GDPR-ready
  • Won't slow your site down

It's perfect if you:

  • Just want the basic numbers
  • Care about visitor privacy
  • Don't need fancy reports
  • Want to track page speed

Bonus: You can use the analytics even if you don't use other CloudFlare products.

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10. Heap: Auto-Track Analytics

Heap

Heap's free plan tracks up to 10,000 monthly sessions and stores data for 6 months. Just add one code snippet and you're done.

Feature What You Get
Monthly Sessions 10,000 free
Data Storage 6 months
Event Tracking All clicks, swipes, taps
Page Views Every visit tracked
Form Analysis All submissions logged

Here's how to start:

  1. Add Heap's code snippet to your site header
  2. Use the Event Visualizer to name your events

Your dashboard tracks:

Data Type What's Tracked
User Actions Every click and page view
Form Usage Field fills and submissions
Page Flow How users move through site
Time Stats Visit length and patterns
Conversion Goal completion rates

"Heap shows us which website elements boost our SaaS lead gen conversion rates and which create bottlenecks." - Chris K., Mid-Market

Free plan includes:

Item Limit
Users Unlimited team members
Reports Core analytics only
Data History 6 months
Virtual Events No limits
Support Basic email help

What makes Heap different:

  • Records ALL user actions from day 1
  • Zero manual setup required
  • Works on web and mobile
  • Shows data instantly
  • Keeps 6 months of history

Perfect if you:

  • Want simple visitor tracking
  • Need quick setup
  • Have a small tech team
  • Prefer visual data tools

Pro tip: Test everything with the free plan first. You can upgrade anytime for more sessions and storage.

Tool Comparison Chart

Here's a breakdown of the top web analytics tools and what they do best:

Tool Best For Key Features Monthly Visit Limit (Free Plan)
Google Analytics Overall Traffic Analysis - Standard event tracking
- Traffic segmentation
- Goal tracking
Unlimited
Matomo Privacy-Focused Analysis - Self-hosting option
- GDPR compliance
- No data sampling
50,000 hits
Microsoft Clarity User Behavior Study - Heatmaps
- Session recordings
- Real-time data
Unlimited
Open Web Analytics Self-Hosted Solution - First-party data control
- Raw data access
- Custom reports
Unlimited
Hotjar UX Research - Heatmaps
- User feedback
- Session recordings
2,000 pageviews
Clicky Real-Time Monitoring - Live visitor tracking
- Bounce rate analysis
- Heatmaps
3,000 daily views
Similarweb Market Research - Traffic estimates
- Competitor analysis
- Industry trends
Limited data
Woopra Customer Journey - User profiles
- Funnel tracking
- 30+ integrations
500,000 actions
CloudFlare Server Performance - Load time metrics
- Bot filtering
- Cache analysis
Unlimited
Heap Auto-Event Tracking - All clicks captured
- Form analysis
- Page flow data
10,000 sessions

But here's what you REALLY need to know about these tools:

Business Size Match (✓ = Good, ✓✓ = Better, ✓✓✓ = Best):

Tool Small Business Medium Business Enterprise
Google Analytics ✓✓✓ ✓✓✓ ✓✓
Matomo ✓✓ ✓✓✓ ✓✓✓
Microsoft Clarity ✓✓✓ ✓✓
Open Web Analytics ✓✓ ✓✓
Hotjar ✓✓✓ ✓✓
Clicky ✓✓✓ ✓✓
Similarweb ✓✓ ✓✓✓ ✓✓✓
Woopra ✓✓ ✓✓✓
CloudFlare ✓✓ ✓✓ ✓✓
Heap ✓✓ ✓✓✓ ✓✓✓

Privacy Features (because they matter):

Tool Cookie-Free GDPR Tools Data Ownership
Google Analytics No Limited No
Matomo Optional Yes Yes
Microsoft Clarity No Yes No
Open Web Analytics Optional Yes Yes
Hotjar No Yes No
Clicky Yes Yes No
Similarweb Yes N/A No
Woopra No Yes No
CloudFlare Yes Yes Yes
Heap No Yes No

How Hard Is It to Set Up?

  • Just plug and play: Clarity, Hotjar, Clicky
  • Need some tech know-how: Google Analytics, CloudFlare, Similarweb
  • Better call your dev team: Matomo, Open Web Analytics, Woopra, Heap

Here's what the pros say:

"Matomo shows us exactly where our data lives and how it's used, which is critical for our EU operations", - Thomas Weiss, CEO of MobileAction

Next Steps

Here's how to pick and set up your analytics tool:

Start Simple

Pick Google Analytics if you're new to web analytics. It's free, tracks what matters, and plays nice with other tools. You'll need about 2-3 hours to set it up.

Here's what to track first:

  • Daily visitors
  • Time on site
  • Traffic sources
  • Popular pages
  • Bounce rates

Testing Period

What to Do How Long Why
Try Free Plan 2-4 weeks Get to know the basics
Track Data 30 days Set your baseline
Test Features 2 weeks Learn what works

Tools for Different Needs

If You Need Go With Because
Basic Traffic Stats Google Analytics No visitor limits
User Behavior Microsoft Clarity Free heatmaps
Customer Path Woopra 500k actions free
Data Privacy Matomo Host it yourself

Watch Out For These Problems

Problem How to Fix
No Data Shows Up Double-check code
Site Loads Slow Remove extra trackers
Wrong Numbers Add filters
Missing Goals Set up conversions

"Start with just four main reports in Google Analytics. Master those before diving into everything else." - Mercer, Seriously Simple Marketing

Make It Work Better

  • Check tracking on phones and computers
  • Set up weekly report emails
  • Start with one tool
  • Keep code up to date
  • Watch your site speed

Most websites convert at 2.35%. Your analytics should tell you how to beat that number.

Budget Guide

Tool Level Start At When to Pay
Basic Stats Free Over 50k visits
User Tracking Free Past 2k sessions
Full Package Free Above 500k actions

Focus on one tool first. You'll avoid confusion and keep your site fast.

FAQs

Which tool is best for website visitors tracking?

Google Analytics is the #1 pick for tracking website visitors. Here's what you get:

Feature Benefit
Cost 100% free
Market Share Powers 72.5% of top 10,000 websites
Data Types Traffic, behavior, conversions
Setup Quick install, basic tech skills

"Google Analytics is by far the most popular analytic tool, and beloved by small businesses and individuals for being free and easy to set up." - Janis von Bleichert, Founder of EXPERTE.com

Want more detail? Add Hotjar to your toolkit (16.3% of top sites use it).

Here's how they work together:

  • Google Analytics shows you the numbers
  • Hotjar shows you the visuals with:
    • Heatmaps
    • Click tracking
    • Scroll patterns
    • Session recordings

The free Hotjar plan gives you 35 daily recordings and unlimited heatmaps - perfect for getting started.

Bottom line: Use Google Analytics to see WHAT people do, and Hotjar to see HOW they do it.

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